Privacy Policy

Civic Shower Screens & Wardrobes ("Civic", "we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website and services.

We collect personal information that you provide to us when placing an order, making an enquiry, or interacting with our services. This may include:
  • Name
  • Contact details (such as email address, phone number, and delivery address)
  • Details of your order or enquiry

We do not receive or store any payment card details. Our payment provider, Tyro, provides a secure, hosted payment page and operates within a PCI-DSS compliant environment.

Civic collects and uses your personal information solely for the following purposes:
  • Processing your orders
  • Arranging delivery
  • Providing warranty and customer service
  • Communicating with you about your order or enquiry

Your information is treated as confidential and handled with care.

We do not share your personal information with any third parties, except:
  • Where required by law
  • Where necessary to provide services (e.g. with couriers for delivery)

Under no circumstances do we sell or rent your personal information to third parties.

We take all reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. Your data is stored securely, and access is restricted to authorised personnel only.

You have the right to:
  • Access the personal information we hold about you
  • Request corrections if your information is inaccurate or outdated
  • Request deletion of your personal information, where appropriate
  • Object to the processing of your personal information in certain circumstances

To exercise any of these rights, please contact us.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website or services will be deemed acceptance of the revised policy.